In fact, shipping a laser engraver is still quite expensivey. However, we cover this cost for our customers. Therefore, EU customers do not need to pay any additional shipping fees when purchasing a laser engraver.

In most cases, delivery takes 3–7 days after dispatch. However, delays may still occur during peak seasons or due to unforeseen circumstances such as large-scale strikes or extreme weather.

We will do our best to deliver your order as quickly as possible. If you are concerned about delays or unexpected issues that could affect your business, you may choose to purchase Xcotton Shipping Protection. In case of delivery delays or damage, you will be eligible for additional compensation.

No. All of our products have already been pre-paid for VAT. This means the price you see in your shopping cart is the final price you will pay, with no additional VAT charges.

No. We offer a 30-day Price Guarantee for every customer. If the product goes on sale at a lower price within 30 days after your purchase, you are eligible to receive a refund for the price difference.

Simply contact our support team at support@ikier.com to submit a price guarantee request.

We currently support PayPal, bank transfers, and Klarna installment payments. Please note that Klarna’s installment options vary depending on the country and are entirely subject to Klarna’s payment policies.